RUM Question

February 13, 2013, 11:27 am

≫ Next: AUSST not installing updates that Adobe Server does

Has anyone figured out what UNIX command will trigger RUM execution on a remote client? Seems simple enough from the machine's console: sudo /Users/macadmin/RemoteUpdateManager yields the following:

WARNING: Improper use of the sudo command could lead to data loss

or the deletion of important system files. Please double-check your

typing when using sudo. Type "man sudo" for more information.

To proceed, enter your password, or type Ctrl-C to abort.

Password:

Running "~/RemoteUpdateManager" in "Current Console User on Target Computer" mode from ARD yields:"

APL-IT_TEST2 (10.x.x.x)

Starting the RemoteUpdateManager...

RemoteUpdateManager exiting with Return Code (1)

Log Results:

Running "~/RemoteUpdateManager" with user as "root" yields:

APL-IT_TEST2 (10.x.x.x)

/bin/bash: line 1: /var/root/RemoteUpdateManager: No such file or directory

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AUSST not installing updates that Adobe Server does

October 30, 2013, 1:24 pm

≫ Next: RUM won't install all products

≪ Previous: RUM Question

We have AUSST 3 installed on an internal server and performed a fresh install/sync and we are using CS6. When I run RUM against it it reports "No new applicable Updates", but if I remove the AdobeUpdater.Overrides and check against the Adobe server, several updates will be installed on the same machine.

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RUM won't install all products

August 29, 2013, 2:13 pm

≫ Next: AAMEE 2.1.80.0 Problems - Indesign CS5.5 Deployment

≪ Previous: AUSST not installing updates that Adobe Server does

Using CC for Teams, I have the original release of CC Master Collection installed on a mac. It was made with CCP originally with the remote update option enabled.

When invoking RemoteUpdateManager in terminal, It doesn't see updates for all the applications. The only things the RUM sees are some of the supporting components:

08/29/13 14:06:21:886 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 979252 | Following Updates are to be downloaded :
08/29/13 14:06:21:886 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 979252 |    (AdobeBridgeCC-6.0/6.0.1)
08/29/13 14:06:21:886 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 979252 |    (AdobeCSXSExtensions4-4/4.0.2)
08/29/13 14:06:21:886 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 979252 |    (AdobeDynamicLinkMediaServer-7.0/7.0.1)
08/29/13 14:06:21:886 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 979252 |    (AdobeExtensionManagerCC-7.0/7.1.0)
08/29/13 14:06:21:886 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 979252 |    (AdobeMediaEncoderX64-7/7.0.1)
08/29/13 14:06:21:886 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 979252 |    (PhotoshopCameraRaw8-8.0/8.1.79)

RUM won't install the updates to the main applications (i.e. photoshop, premierepro, after effects, etc). I've tried both with and without the "--channelIds" flag and tried specifiying the update version as best as I can (although the documentation on these is horrendous).

Am I missing something? How can I get RUM to perform the update on the main applications?

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AAMEE 2.1.80.0 Problems - Indesign CS5.5 Deployment

June 18, 2013, 6:00 am

≫ Next: AUSST 3.0.0.59 on Mac CCT

≪ Previous: RUM won't install all products

Hi,

im working in an IT Department and recently started to do real software deployment.

So i have a access to a multiuser license of several adobe programs and suites and my first try was to pack up Indesign CS5.5.

Well im using AAMEE 2.1.80 and created a mis packages successful but i cant get it to install.

Im using following command on my test System:

(First killing firefox then)

"msiexec /qn /i path-to-cs5\Build\InDesignCS5_5.msi"

The installation seems to run fine for quite a while, even the InDesign icon appears in start menu but then it starts to remove the whole package again.

Windows Log just tells me that msiexec quit with a 1603 error but i cant finde any more detailed log for the installation.

After several new packages (with updates, lincense etc) i also tried the manual instalation (no with a package created by aamee) and it works fine without any errors.

Im really getting frustrated :-/

Why does the normal installer work fine but the created package crashes all the time with 1603 error?

btw i tried all the method on the adobe page (deleted temp, unreg and so on) nothing did help and there is also no detailed log why the installer crashes.

Thanks!

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AUSST 3.0.0.59 on Mac CCT

July 12, 2014, 4:01 am

≫ Next: Adobe FrameMaker 12, serial number error on AAMEE 2.1

≪ Previous: AAMEE 2.1.80.0 Problems - Indesign CS5.5 Deployment

Hi I am testing AUSST on a Mac environment where con client side Adobe Apps were installed by CCP Package with standard conf (Adobe Update Manager OFF, Remote Update Manager is ON, distribution dir = default)

On server side is Mac OS X Server 10.9.4

AUSST 3.0.0.59 installed and performed the first fresh sync (35 GB)

I performed a AUSST incremental sync with no problems

I do have created the xml file with AUSST and placed in the right dir to the client side (Library/APPSupport/Adobe/AAMUpdater/1.0/AdobeUpdater.Overrides.txt)

I do have some questions:

1_ AUSST will automatically run the incremental sync, or I do have to do manually?

2_ in case I do have to do manually I can write a simple .shell script to be scheduled?

3_How can I test if my client are really pointing to my internal server in state of the Adobe on-line one? (I do not want to wait for a new update from adobe to ensure)

4_ Can I change the time Adobe application manager check for updates?, If I understand it will check at 2:00 am and probably ay that tine most Macs are off

5_ or can i let client to run update check manually in case they need?

thanks for kind reply

regards

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Adobe FrameMaker 12, serial number error on AAMEE 2.1

September 24, 2014, 1:41 am

≫ Next: Remove license - bring Master Collection CS6 back to Trial mode?

≪ Previous: AUSST 3.0.0.59 on Mac CCT

Hi,

I am trying to do silent install package from FrameMaker 12 with AAMEE 2.1 but it will give error about serial number.

AAMEE 3.1 does not work at all.

I have tested serial number by installing it manually and it works fine.

Any ideas?

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Remove license - bring Master Collection CS6 back to Trial mode?

October 15, 2014, 9:37 am

≫ Next: AAMEE does not recognize PhotoShop Elements 12

≪ Previous: Adobe FrameMaker 12, serial number error on AAMEE 2.1

We need to remove a license from a Mac that has Master Collection CS6 installed.

But we don't want to remove the software. How do we do this?

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AAMEE does not recognize PhotoShop Elements 12

January 26, 2015, 3:33 pm

≫ Next: I am an end user with software installed via a distributed package, I want to update, what does my Enterprise mgr need to do?

≪ Previous: Remove license - bring Master Collection CS6 back to Trial mode?

Whenever I try to use AAMEE on Photoshop Elements 12 and point it to the installation folder where I see Setup.exe, AAMEE states "A vaild installer could not be found". I'm at a loss on what to do next. Another article stated I should be pointing to where I see an OEM.exe, but there is no such thing in the Photoshop Elements folders.

-Perry Snow

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I am an end user with software installed via a distributed package, I want to update, what does my Enterprise mgr need to do?

July 9, 2015, 1:12 pm

≫ Next: Build fails creating package for Windows

≪ Previous: AAMEE does not recognize PhotoShop Elements 12

I am an end user with software installed via a distributed package, I want to update, what does my Enterprise mgr need to do? I am assuming they need to link our individual accounts to the enterprise plan. Is that correct?

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Build fails creating package for Windows

July 13, 2015, 7:31 am

≫ Next: adobe flash player安装问题

≪ Previous: I am an end user with software installed via a distributed package, I want to update, what does my Enterprise mgr need to do?

I create the equivalent of Design Premium and Master Collection in x86 and x64 flavors to suit the needs of our different labs, etc. on campus. The 2014 builds went fine and installed OK. But with the recent updates to 2015, I'm able to successfully build the smaller packages (Design Premium), but not the larger ones. I get Failtocopyfile errors part way down the process.

We just got our licenses, so all of this is new to us. Any ideas?

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adobe flash player安装问题

January 12, 2016, 8:54 am

≫ Next: الفوتوشوب

≪ Previous: Build fails creating package for Windows

@adobe flash player经常升不了级，自动升不了，网页反应慢，卸载重装旧的安装不上，新的下载不来，咋回事？咋解决？帮助里的都解决不了！

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الفوتوشوب

January 14, 2016, 12:33 pm

≫ Next: If I buy after effects CC 2015, Does it have languages option? I need hebrew.

≪ Previous: adobe flash player安装问题

خباتىلبحختبلاتلانالننلاانللاللللللللنالنلغفنهغفغ7ن

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If I buy after effects CC 2015, Does it have languages option? I need hebrew.

April 5, 2016, 10:52 am

≫ Next: I'd like to mention a few serious problems with flash.

≪ Previous: الفوتوشوب

Waitin for a replay, Thanks in advanced.

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I'd like to mention a few serious problems with flash.

May 7, 2016, 10:10 am

≫ Next: Damaged Files

≪ Previous: If I buy after effects CC 2015, Does it have languages option? I need hebrew.

1 import JPG sequence diagram, if more than 500 after too slow. A lot of time to analyze the image sequence reference, each save a secondary, and so on for a long time, a waste of time too much. However, there is a software Animation TVP software, very fast. May be taken as a reference, not a way to import. Hope that the technology sector to improve the problem, or the introduction of the way. This problem, I have a lot of colleagues have been the reaction, are not resolved. Because it's a waste of time in the process.

2 in the export sequence, I think you can add an option, that is, the appearance or contour of the upper and lower frame is displayed in the sequence. This is a lot of people have said.

3 time axis can not automatically set the key frame, it should be added each time an editor can become a key frame. Frame can not be marked and can not add color markers, the frame of the mark way almost no, this use a lot of people, the impact of a lot of efficiency.

4 can not be switched on a key frame of the next key frame, only up and down frame by frame switching, efficiency becomes slow. Could not change the fixed beat for each key frame. Unable to select a frame for Ctrl and batch editing, such as not moving the frame. Frame editing and onion skin and save the way too much too much. Want to spend some time in the development of this. thank you。@

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Damaged Files

August 16, 2016, 12:43 am

≫ Next: How do you get prompted for Updates?

≪ Previous: I'd like to mention a few serious problems with flash.

Dears,

kindly check the below message . am getting that message while opening PDF files, all files showing the same ERROR. please help, your assistance is highly appreciated .

ERROR message: (there was an error opening this document this file is damaged and cannot be repaired)

Thanks & Regards

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How do you get prompted for Updates?

September 5, 2016, 10:08 pm

≫ Next: Remote Update Manager Errors

≪ Previous: Damaged Files

Hello

I am doing some planning on our next Adobe Suite roll out of the current version (2015.3 or 2016) I am deciding whether to leave the option on to only allow admin users to update:

With this enabled. How do the users get notifications that there is an update:

1. Even with all the applications closed and not used is there any kind of notification that there's an update?

2. Do the update notifcations only appear once you open the application?

3. Or do the update nofiications only appear when the users clicks Help > Check for Updates or Help > Updates

Also another question about RUM

If I were to use RUM and update the applications remotely. Does the below option called "Use Internal update Server need to be enabled?"

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Remote Update Manager Errors

February 24, 2017, 6:20 am

≫ Next: Setting up user groups and project configs/permissions via API

≪ Previous: How do you get prompted for Updates?

I deployed my Creative Cloud package with no issues and have setup an internal AUSST server. During the creation of my CC package, I enabled RUM and pointed to the UpdateOverides file. I copied this file to the <Users\<myname>\AppData\Local\Adobe\AAMUpdateer\1.0 folder>. I then attempted to run the Remote Update Manager with elevated rights from my package folder and it started to run and quickly stopped. Below is the results of the AdobeUpdateManager log. I can't seem to find any documentation on the error code 26. Can anyone point me in the right direction?

Log Text

02/24/17 08:10:49:512 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 5180 | ##################################################

02/24/17 08:10:49:528 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 5180 | **************************************************

02/24/17 08:10:50:222 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 5180 | **************************************************

02/24/17 08:10:51:570 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 5180 | ##################################################

02/24/17 08:10:51:570 | [INFO] | | AAMEE | Utilities | RemoteUpdateManager | | | 5180 | ##################################################

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Setting up user groups and project configs/permissions via API

September 28, 2017, 6:13 pm

≫ Next: Adobe CS5.5 Design Premium issues

≪ Previous: Remote Update Manager Errors

I have been coding using the UserManagement API successfully but have one gotcha. I want to be able to check licensequota against usercount relative to a user group. The problem is that if I start from a query getting the user group details I can get the groupid, usercount etc but not the product configuration(s) associated with this group. Alternatively, if I start from the product configuration I can get the licensequota, the admingroupid, and the licensegroupid but neither of these ids correspond to the groupid of the user group I am interested in. Is there some way to tie these 2 things together in an API call so that I am able to check the number of allocated users in a group against the available licensequota for a product configuration associated with that group?

thanks for any help

David

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Adobe CS5.5 Design Premium issues

October 10, 2018, 10:02 pm

≫ Next: Error downloading Photoshop and after effect

≪ Previous: Setting up user groups and project configs/permissions via API

Back in 2013, I purchased Adobe CS5.5 Design premium and upgrade license to CS6 Design and Web Premium.

Back then , i installed in computer with OS : Windows 7 Pro 64 Bit.

Now i want to purchase new computer with OS: Windows 10 Pro 64 Bit.

i intend to remove the software from my old computer and install the software in my new computer.

My question is: Is the software compatible with the OS: windows 10 Pro 64 Bit?

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Error downloading Photoshop and after effect

October 10, 2018, 7:53 pm

≫ Next: Can't Access

≪ Previous: Adobe CS5.5 Design Premium issues

used both products before, and I had to uninstall and reinstall them, so I removed and reinstalled them. All other programs were successful, and the other two had error code 117. The error code is a network problem, so it's strange why only two can not download it. Both are 6%, 7% are not completely down. So I did not know and tried the cleaner. What?

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